Feedback from previous guests about their experience.
80%
loved the resort and would return for another relaxing stay
8.0/10
Great
Rooms
9.2
Location
9.4
Service
9.0
Dining
9.0
Guest reviews
8.0/10
based on 5 reviews
7.5
7.5/10 based on 44 reviews
Alexander
United States of America,
March
2025
7.4/10
I had a lovely two-night stay at Mercure Kochi Tosa Resort & Spa, experiencing a traditional Japanese room with stunning ocean views. The dining options, particularly the dinner and breakfast buffets, offered a great variety, catering even to vegetarian and vegan diets. While the staff were incredibly friendly and helpful, I did encounter some issues with the Wi-Fi, which didn't work in my room or the lobby. Overall, it was a nice retreat! 🌊✨
Rooms
10.0
My traditional Japanese room was spacious with an very nice ocean view.
Service
8.0
The staff were friendly and helpful, checking in on me after resolving my TV issue.
Location
9.0
The location offered stunning ocean views, ideal for a peaceful getaway.
Dining
9.0
The dinner buffet was excellent with plenty of options, even for special diets.
Facilities
7.0
Facilities included a fantastic onsen, but the Wi-Fi could use improvement.
Eric
United States of America,
March
2025
6.6/10
I had a fantastic stay at Mercure Kochi Tosa Resort & Spa. The onsen experience was great, and the ocean views were amazing from my room. The only downside was the wifi issues, which were a bit of a hassle, and there was a slight smokey smell in my room.
Rooms
8.0
I loved my spacious traditional Japanese room with stunning ocean views. However, it had a bit of a smokey smell.
Service
10.0
The staff were incredibly friendly and attentive. They quickly resolved my TV issue late at night and checked in with me the next morning to see if everything was okay.
Location
9.0
The location is perfect for enjoying the beauty of the onsen area and the proximity to the ocean, which was a huge plus for me.
Dining
9.0
The dinner and breakfast buffets had a great variety of options, catering even to vegetarian preferences, which I really appreciated.
Facilities
8.0
The resort offered great facilities like laundry service and a free shuttle service, adding more value to my stay.
Anthony
United States of America,
December
2024
7.0/10
I had an amazing time at Mercure Kochi Tosa Resort & Spa. The ocean view from my room was stunning, and the onsen was one of the best I've ever experienced. While the wifi was spotty and my room had a bit of a smokey smell, the friendly staff and delicious dining options made up for it.
Rooms
8.0
My traditional Japanese room was spacious and had an very nice ocean view, perfect for relaxing. However, it did have a slight smokey smell.
Service
10.0
The staff were super friendly and responsive. They even followed up after I called about a TV issue late one night, showing they really care.
Location
10.0
The resort is situated in a beautiful area near the ocean, ideal for a peaceful getaway.
Dining
9.0
The dinner buffet was really good, offering a lot of variety, including for vegans. Breakfast was also tasty and worth the price.
Facilities
7.0
The on-site onsen and other amenities were fantastic, although the wifi could definitely use some improvement.
Martin
United States of America,
December
2024
7.0/10
I had a fantastic stay at the Mercure Kochi Tosa Resort & Spa! The traditional Japanese room was spacious with an very nice ocean view. The dinner buffet was excellent, offering a wide variety, especially for those with dietary restrictions. While there were some issues with the wifi connectivity and a slight cigarette smell in my room, the overall experience was still wonderful. 🌊😊
Rooms
10.0
I loved my spacious traditional Japanese room with a stunning ocean view!
Service
9.0
The staff was incredibly friendly and went out of their way to assist me, even checking in later about a TV issue I had.
Location
10.0
Situated in a picturesque onsen area, the location was perfect for relaxation and taking in the views.
Dining
9.0
The dinner and breakfast buffets offered a great variety, catering well to all dietary preferences.
Facilities
8.0
The resort features multiple amenities, enhancing my overall experience despite the minor inconveniences.
Jon
United States of America,
November
2024
6.2/10
I enjoyed my stay at Mercure Kochi Tosa Resort & Spa. the ocean view from my traditional Japanese room was simply stunning. The dinner buffet offered a great variety, catering even to vegetarians, though the wifi connection was disappointing. Overall, it was a relaxing retreat with friendly service.
Rooms
10.0
My traditional Japanese room was spacious and boasted an very nice ocean view.
Service
8.0
The staff were extremely friendly and helpful, providing quick assistance when I had an issue.
Location
9.0
The resort's setting in the onsen area was beautiful, making my stay feel like a true getaway.
Dining
9.0
The dinner buffet was quite good with lots of choices for different diets. breakfast also offered a satisfying selection.
Facilities
7.0
The resort offered various facilities, including a free shuttle service, though I did encounter issues with the wifi.
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